Last revision date: February 15th 2020

Personal Identification Information

We are more likely to collect the personal identification information of our users in different ways. We can do so when a user visits our site, fills out a form, places an order and does other activities such as features, activities, services or resources we offer on our official site. But, keep in mind that our access is not limited to this only.

Account creation: When you register your account with us, we ask you for your name, phone number, email address, mailing address, and business name.

Payment method: When you add your account information to your Account, that information is directed to our third-party payment processor. But, we do not store your financial account information on our systems. However, we have access to them and may retain user's information through our third-party payment processor whenever needed.

Communications: Whenever you contact us by email or ticket, we may receive some additional information that you chose to provide. This may include your other personal information like name, phone number, email address, and the content of the email and ticket, including its attachments.

Sometimes, we notice users visiting our sites anonymously. In that case, we collect their personal identification information if they are willing to submit their information to us voluntarily. As many users may refuse to supply their personal identification information, this act may hinder them from engaging in various site-related activities.

Non-personal identification information

Web browser cookies

HostFirst Site may use "cookies" to enhance Users' experience with the site. For your ease and convenience, we are going to explain them briefly.

What are cookies?

A cookie is, actually, a small file stored on any device you use while visiting a website. It permits the website to recognize its users. Also, it can be used to collect information automatically without any further process.

What kind of cookies do we use?

• Necessary: Such cookies are a must to browse our websites. These cookies allow us to provide you with a track transaction and shopping cart, distribute our content and shape traffic.
• Functional: Such cookies allow our website to recognize your preferences as the currency displayed when browsing.
• Performance: Such cookies assist us in optimizing our websites by anonymously tracking the network metrics.
• Advertising: Such cookies are utilized to track user behaviour on our websites. It may include the pages you visited, how long you stayed on our websites and the path you took. It collects all such pieces of information anonymously.

How can users opt out?

HostFirst users can choose to set their web browser in order to refuse cookies or to receive a notification whenever cookies are being sent. Kindly note that by doing this, some parts of the site may not function properly.

How is the collected information used

HostFirst may collect and use the managed user's personal information for a lot of purposes. Some of them include:

• Providing and operating services
• Analyzing and improving services
• Processing the payments
• Sending text messages
• Finding and preventing fraud
• Suggesting suitable services for your interests
• Sending emails regarding billing, orders, customer services, and marketing and promotional purposes.

We can also share your collected information which sometimes may include personal data, as follows:

Business Transfers: We can only share your information if we merge our company with another company. Also, we can do it in the case of a bankruptcy proceeding or if any of our assets are transferred to some other company.

In Response to Legal Process: We may disclose the information we collect from you to comply with the law. Some judiciary proceedings, legal processes, or courts can make us share your information.

To Protect Us and Others: We will disclose the information we collect from you where we think it is necessary to prevent, investigate, or take action. It may occur in the case of suspected fraud, illegal activities, situations involving potential threats to the safety of any individual, violation of the Acceptable Use Policy, Terms of Service, or this Policy of HostFirst. To add more, we may also share your information as evidence in litigation wherever HostFirst is found to be involved.

How we protect your information

We make sure to adopt appropriate data collection, processing practices, storage, and security measures to protect the information you share. We are obliged to protect your data against alteration, destruction, unauthorized access, and disclosure of your personal information, transaction information, password, username, and data stored on our site. Although, the private and sensitive data exchange between the official site and its users occurs over an SSL secured communication channel. Later, it is encrypted and protected with digital signatures.

HostFirst takes it unethical to trade, rent or sell user personal identification information to anyone. We can only share the generic aggregated demographic information that is not linked to any personal identification information as it may be regarding users and visitors with our business partners, advertisers or trusted affiliates for any of the purposes mentioned above.

General Data Protection Regulation (GDPR)

If you are an inhabitant of the European Union, you have different rights under the General Data Protection Regulation (GDPR). They include:

• If you want to access, export or delete your personal information, you are all free to request it directly in the control panel.
• If you want to correct, update or restrict your personal information, you can request it by ticket in the control panel.
• If you wish not receiving our newsletters in future or to avoid other marketing emails, you can do so by hitting the "Unsubscribe" button at the bottom of the emails by HostFirst. Or, you can do it directly in the control panel.
• If we have collected personal information with your consent, you have the right to withdraw your consent. The withdrawal of your consent will not affect the lawfulness of processing based on consent before its withdrawal.

Changes to this privacy policy

HostFirst has the right to update this privacy policy at any time. We will indeed revise the last revision date at the top of this page when we do so. HostFirst encourages its users to check this page for any expected changes frequently. It will help them protect the personal information that we collect in various ways.

Users acknowledge and agree to be responsible for reviewing this privacy policy from time to time and keeping aware of any modification that might occur anytime.

Using our site signifies your acceptance of this policy and Terms of Service of HostFirst. If you are not agreed to this policy, our site is not for you. Your regular use of the site following the posting of changes to our policy will be deemed your acceptance of those changes.